The dominant pattern in owner complaints centers on the forward collision avoidance system triggering unexpectedly during normal highway and rural driving, often with no apparent hazard present. A closely related set of reports describes sudden, unintended braking events — sometimes severe — occurring while Autopilot or Traffic-Aware Cruise Control is engaged on clear roads. Electrical system issues and concerns about the speed control system round out the complaint profile, with some incidents involving actual crashes or fires.

Most reported areas

Forward Collision Avoidance safety 70%
Owners report the forward collision avoidance system activating multiple times in a single drive on open highway and rural roads, with no apparent obstacle or hazard to justify the intervention. · 14 crash · 11 injured
Vehicle Speed Control safety 23%
Owners report that the Traffic-Aware Cruise Control system behaves unpredictably and unsafely, with some describing it as unusable and noting the absence of a conventional cruise control alternative. · 12 crash · 11 injured
Service Brakes safety 23%
Owners report the vehicle suddenly and forcefully applying the brakes while on Autopilot on clear roads, with no vehicles or obstructions ahead, including incidents triggered by the presence of a school bus that never entered the travel lane. · 14 crash · 12 injured
Electrical System safety 7%
Owners report abrupt, unexplained braking events during Autopilot use that they associate with electrical system behavior, with some incidents also involving fires or crashes. · 3 fire · 6 crash · 6 injured
Lane Departure safety 6%
The smallest area at 43 reports (6%), but linked to 8 crashes and 1 injury. A less common but recurring complaint.

Source: NHTSA owner complaints · 742 complaints

Track maintenance, recalls, and costs for your Tesla — and see this inside the app.

Get Vehicle Story Maintenance schedule

General information compiled from public NHTSA complaint data, for reference only — not professional advice and not reviewed by automotive experts. Verify before acting; Team AM is not responsible for decisions made from it.