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2020 Toyota 4runner

2020 Toyota 4Runner: brakes and air bags lead a light complaint list

Owners filed just 31 complaints with NHTSA, and they spread fairly evenly. Service brakes and air bags tie for the top spot at 16% each, followed by steering and suspension (13% each) and back over prevention (10%). No fires or deaths are reported anywhere. The standout for safety is air bags: all 4 crashes and all 4 injuries in the data trace to that one area, so it is worth the closest look.

Most reported areas

Service Brakes0 16%
Tied for most reported: 5 reports (16%), with no crashes, fires, or injuries logged. Test the brake feel on a drive, since owners describe a soft pedal.
Air Bags safety 16%
Also 5 reports (16%), but the most serious by outcome: every one of the 4 crashes and 4 injuries in this data is tied to air bags. Several owners report the bags failing to deploy.
Steering0 13%
4 reports (13%), with no crashes, fires, or injuries logged. Owners describe a shake in the wheel at highway speeds, so try a freeway stretch on the test drive.
Suspension0 13%
4 reports (13%), with no crashes, fires, or injuries logged. A smaller, recurring complaint area on this truck.
Back Over Prevention0 10%
The fewest reports here: 3 (10%), with no crashes, fires, or injuries logged.

Source: NHTSA owner complaints · 31 complaints

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General information compiled from public NHTSA complaint data, for reference only — not professional advice and not reviewed by automotive experts. Verify before acting; Team AM is not responsible for decisions made from it.