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2020 Tesla Model Y

2020 Tesla Model Y: driver-assist and braking lead the complaints

Owners filed 271 complaints with NHTSA. Forward collision avoidance is far and away the most reported area at 38%, followed by vehicle speed control (14%) and service brakes (13%). No fires and no deaths are reported across any area. The top three areas all involve unexpected braking or acceleration, and together account for 33 crashes and 18 injuries, so they are worth close attention on a test drive.

Most reported areas

Forward Collision Avoidance safety 38%
The single biggest complaint by a wide margin: 103 reports (38%), tied to 14 crashes and 6 injuries, no fires. Owners describe the car braking unexpectedly on its own.
Vehicle Speed Control safety 14%
Second most reported: 37 reports (14%), with 13 crashes and 6 injuries, no fires. Reports describe the car accelerating without the driver pressing the pedal.
Service Brakes safety 13%
35 reports (13%), linked to 6 crashes and 6 injuries, no fires. Test the brakes thoroughly during a drive.
Suspension safety 11%
29 reports (11%), tied to 4 crashes and 1 injury, no fires. Some owners report suspension fasteners working loose.
Lane Departure safety 11%
29 reports (11%), linked to 3 crashes, with no injuries or fires reported. A recurring complaint about the lane-assist behavior.

Source: NHTSA owner complaints · 271 complaints

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General information compiled from public NHTSA complaint data, for reference only — not professional advice and not reviewed by automotive experts. Verify before acting; Team AM is not responsible for decisions made from it.