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2020 Subaru Legacy

2020 Subaru Legacy: windshield and visibility complaints dominate

Owners filed 120 complaints with NHTSA. Visibility/Wiper is by far the most reported area at 48%, well ahead of the electrical system (12%) and a second visibility category (8%). No crashes, injuries, or deaths are reported across these top areas, and only one complaint involves a fire (in the electrical system). The pattern points to windshield issues rather than safety-critical failures.

Most reported areas

Visibility/Wiper0 48%
The single biggest complaint by far: 57 reports (48%), with no crashes, fires, or injuries. Many describe windshields cracking. Inspect the glass closely.
Electrical System safety 12%
Second most reported: 14 reports (12%), including the only fire in the data. Owners note the radio and control unit freezing or restarting. Test the infotainment.
Visibility0 8%
9 reports (8%), with no crashes, fires, or injuries. Another set of cracked-windshield complaints, reinforcing the glass theme. Check the windshield for cracks.
Power Train0 6%
7 reports (6%), with no crashes, fires, or injuries. Some describe jerking or pulsating under load. Feel for it when accelerating on a test drive.
Forward Collision Avoidance0 6%
7 reports (6%), with no crashes, fires, or injuries. Reports again center on windshield cracks, which can affect this camera-based system. Inspect the glass.

Source: NHTSA owner complaints · 120 complaints

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General information compiled from public NHTSA complaint data, for reference only — not professional advice and not reviewed by automotive experts. Verify before acting; Team AM is not responsible for decisions made from it.