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2020 Jeep Grand Cherokee

2020 Jeep Grand Cherokee: electrical issues lead the owner complaints

Owners filed 221 complaints with NHTSA. The electrical system is the most reported area at 30%, followed by the engine (21%) and power train (17%). No deaths are reported. Air bags draw only 7% of complaints but account for the most crashes (11) and injuries (10) of any area, so check that system closely on a test drive.

Most reported areas

Electrical System safety 30%
The biggest complaint area: 66 reports (30%), tied to 3 crashes. No fires or injuries reported here.
Engine safety 21%
Second most reported: 47 reports (21%), including 3 with fire. No crashes or injuries reported in this group.
Power Train safety 17%
38 reports (17%), linked to 2 fires, 2 crashes, and 1 injury. Worth checking how the vehicle behaves under acceleration.
Fuel/Propulsion System safety 7%
16 reports (7%), with 1 fire and 1 crash. A smaller but recurring complaint area.
Air Bags safety 7%
Only 16 reports (7%) but the most serious by outcome: 11 crashes and 10 injuries. Check this system carefully.

Source: NHTSA owner complaints · 221 complaints

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General information compiled from public NHTSA complaint data, for reference only — not professional advice and not reviewed by automotive experts. Verify before acting; Team AM is not responsible for decisions made from it.