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2019 Jeep Cherokee

2019 Jeep Cherokee: the transmission tops owner complaints

The most-reported problems center on the power train, where owners describe sluggish or dangerously delayed downshifts during highway and city driving. Engine stalls — occurring both while stationary and at speed — make up a large share of the remaining complaints, and electrical faults affecting the infotainment screen and running lights are also widely reported. A smaller number of owners report engine failures and unexpected shutdowns linked under the steering category.

Most reported areas

Power Train safety 47%
Owners report the transmission takes an excessive amount of time to downshift when a rapid gear change is needed at highway or city speeds, creating a dangerous lag during lane changes or passing maneuvers. · 1 fire · 8 crash · 3 injured
Engine safety 29%
Owners report the vehicle stalling without warning both while stationary and while driving at speed, accompanied by loss of power and illumination of the check engine indicator. · 11 fire · 4 crash · 2 injured
Electrical System safety 21%
Owners report the radio screen suddenly going blank and displaying multi-colored lines, with music sometimes continuing and sometimes cutting out, and the fault appearing to affect the running lights as well. · 4 fire · 3 crash
Steering safety 8%
Owners report the engine failing and the vehicle dying unexpectedly while in motion on busy roads and highway ramps, sometimes following prior repair shop visits for the same loss-of-power condition. · 1 fire · 6 crash · 4 injured
Service Brakes safety 7%
Fewest complaints at 105 reports (7%) but the most injuries of any area: 7 injuries, plus 7 crashes and 2 fires. Test the brakes thoroughly.

Source: NHTSA owner complaints · 1,567 complaints

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General information compiled from public NHTSA complaint data, for reference only — not professional advice and not reviewed by automotive experts. Verify before acting; Team AM is not responsible for decisions made from it.