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2018 Dodge Grand Caravan

2018 Dodge Grand Caravan: electrical system tops owner complaints

Across 262 owner complaints to NHTSA, the electrical system is the most-reported area at 90 reports (34%), followed by structure at 57 reports (22%). Most complaints did not involve a crash, injury, or fire. No fires were reported in any category. The electrical system has 1 crash and 1 injury, and the structure category has the only reported death in this data, along with 1 crash.

Most reported areas

Electrical System safety 34%
Most-reported area: 90 complaints (34%), with no fires reported. This category includes 1 crash and 1 injury. One report describes a sliding-door sensor that failed to detect a child, crushing his hand as the door closed.
Structure safety 22%
57 complaints (22%), with no fires reported. This is the only category with a reported death (1), and it also includes 1 crash.
Engine0 13%
34 complaints (13%), with no crashes, fires, or injuries reported. One owner describes the van jerking when pulling away from a stop and needing extra room to stop.
Power Train0 8%
22 complaints (8%), with no crashes, fires, or injuries reported. One owner describes the engine stalling without warning at a range of speeds, with the steering and brakes going loose.
Latches/Locks/Linkages0 5%
14 complaints (5%), with no crashes, fires, or injuries reported. One owner describes the sliding-door lock jamming with the door stuck shut and unable to open from inside or outside.

Source: NHTSA owner complaints · 262 complaints

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General information compiled from public NHTSA complaint data, for reference only — not professional advice and not reviewed by automotive experts. Verify before acting; Team AM is not responsible for decisions made from it.