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2018 Dodge Durango

2018 Dodge Durango: electrical and lighting issues lead owner complaints

Across 226 owner complaints to NHTSA, the electrical system is by far the most-reported area at 86 reports (38%), followed by exterior lighting at 54 reports (24%). Engine and service brakes are tied at 25 reports each (11%), and seats account for 20 reports (9%). Most complaints did not involve a crash or injury. The service brakes category has the most crashes (3) and 1 injury; seats also report 1 injury.

Most reported areas

Electrical System safety 38%
Most-reported area: 86 complaints (38%), with 1 crash and no fires or injuries reported. Owners describe the dashboard touchscreen flashing on and off and losing control of climate, radio, and navigation.
Exterior Lighting0 24%
54 complaints (24%), with no crashes, fires, or injuries reported. Owners describe intermittent electrical problems affecting the back-up camera, navigation, radio, and A/C.
Engine0 11%
25 complaints (11%), with no crashes, fires, or injuries reported. Owners describe the center console controls locking up while driving until the vehicle is pulled over and shut off.
Service Brakes safety 11%
25 complaints (11%), and the category with the most safety reports here: 3 crashes and 1 injury. One owner describes the vehicle suddenly accelerating while pulling slowly into a parking lot.
Seats0 9%
20 complaints (9%), with 1 injury and no crashes or fires reported. One owner describes a seat folding or reclining unexpectedly.

Source: NHTSA owner complaints · 226 complaints

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General information compiled from public NHTSA complaint data, for reference only — not professional advice and not reviewed by automotive experts. Verify before acting; Team AM is not responsible for decisions made from it.