The dominant pattern across owner complaints is sudden hesitation or complete lack of response when pressing the accelerator — most often when pulling away from a stop, merging, turning at intersections, or resuming speed in stop-and-go traffic. A substantial share of reports also describe the transmission failing to shift through gears in the expected sequence, sometimes dropping into a neutral-like state under acceleration. Electrical system complaints follow a similar hesitation pattern tied to the dual-clutch transmission, with some owners noting the same behavior was reported for the prior model year.

Most reported areas

Engine safety 55%
Owners report a serious lack of acceleration response after coming to a stop or when attempting to merge, pass, or turn, with the vehicle hesitating noticeably when the accelerator is pressed. · 21 fire · 3 crash · 6 injured
Power Train safety 27%
The transmission is reported to skip expected gear changes and instead shift into a neutral-like state under acceleration, particularly when slowing for a turn and then attempting to accelerate again. · 2 fire · 5 crash · 3 injured
Vehicle Speed Control safety 8%
Owners describe the vehicle failing to respond when the gas pedal is pressed from a slowed or stopped position, with the vehicle then slowly and unpredictably easing into traffic. · 3 crash · 2 injured
Electrical System safety 8%
Owners report acceleration hesitation associated with the dual-clutch transmission, with complaints matching patterns previously documented on earlier model Tucsons. · 5 fire · 4 crash · 2 injured
Fuel/Propulsion System safety 7%
73 reports (7%) · 1 fire · 2 injured

Source: NHTSA owner complaints · 1,069 complaints

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General information compiled from public NHTSA complaint data, for reference only — not professional advice and not reviewed by automotive experts. Verify before acting; Team AM is not responsible for decisions made from it.