Structural concerns make up the largest share of owner complaints for this Explorer model year, followed closely by steering issues. Engine complaints include a notable pattern of exhaust fume intrusion into the cabin, while back-over prevention systems also draw reports. Across all four areas, owners describe discovering problems early in ownership, often within the first weeks or months of driving a new vehicle.

Most reported areas

Structure safety 23%
Owners report dissatisfaction with structural integrity shortly after taking delivery, with complaints surfacing within the first few months and low miles of ownership. · 4 crash · 4 injured
Steering safety 20%
Owners report purchasing vehicles with steering they describe as damaged or defective from the start, with dealers allegedly declining to repair the condition. · 4 crash · 10 injured
Engine safety 13%
Owners report detecting exhaust fumes and carbon monoxide inside the cabin of new vehicles, with the odor present almost immediately after purchase. · 1 fire · 1 crash · 7 injured
Back Over Prevention safety 6%
Owners report that the backup camera and sensors operate inconsistently, with the camera image sometimes appearing, sometimes absent, and the touchscreen displaying prompts to contact the dealership. · 1 crash
Electrical System0 5%
87 reports (5%)

Source: NHTSA owner complaints · 1,738 complaints

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General information compiled from public NHTSA complaint data, for reference only — not professional advice and not reviewed by automotive experts. Verify before acting; Team AM is not responsible for decisions made from it.