Steering complaints dominate owner reports for this Explorer model year, with drivers describing loss of control during evasive maneuvers. Structure and engine issues each account for a meaningful share of complaints, with owners reporting problems ranging from interior components trapping fingers to unexpected vehicle movement at low speed. Suspension complaints, while less frequent, are also associated with crash incidents.

Most reported areas

Steering safety 30%
Owners report that evasive steering maneuvers — such as swerving to avoid another vehicle — resulted in loss of directional control and collision with curbs or other objects, with some incidents involving fires or crashes · 1 fire · 10 crash · 6 injured
Structure0 16%
Owners report interior plastic components, including rear cup holders, trapping fingers and requiring force to free them · 2 injured
Engine0 12%
Owners report the vehicle moving in reverse unexpectedly after being shifted into drive, contrary to the driver's intended direction · 5 injured
Suspension safety 6%
Owners report that during evasive maneuvers the vehicle became uncontrollable and struck curbs, with some incidents resulting in crashes · 8 crash · 3 injured
Electrical System safety 6%
99 reports (6%) · 2 fire · 1 crash

Source: NHTSA owner complaints · 1,667 complaints

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General information compiled from public NHTSA complaint data, for reference only — not professional advice and not reviewed by automotive experts. Verify before acting; Team AM is not responsible for decisions made from it.